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Here's a tip: if you pre-order something from EA directly, don't change your address. Especially if the game you're pre-ordering is a limited edition release. Otherwise, it'll end in tears. Consumerist reader Micah pre-ordered the shiny collectors edition of Warhammer: Age of Reckoning a while back, but recently moved house. When he moved, he let EA know that he'd moved, and asked if they could sends his game to the new address. Which - and only after a bunch of ridiculously inept customer service emails - it turns out they can't do. What they can do, however, is get rude and cancel his pre-order entirely. Hit the link below for the full story; haters of big business and automated customer service emails alike should get a kick out of it.Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer [The Consumerist] More... |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| Warhammer Online: Age of Reckoning Has Gone Gold | GamePoster | Game News | 0 | 08-26-2008 12:16 PM |
| Warhammer Online Goes Gold, Gold Seller Gives Out Beta Keys [Age Of Reckoning] | GamePoster | Game News | 0 | 08-26-2008 12:16 PM |
| New Warhammer Online: Age of Reckoning Cinematic Trailer [Warhammer Online] | GamePoster | Game News | 0 | 08-21-2008 11:01 PM |
| Warhammer Online System Requirements Revealed [Warhammer Online: Age Of Reckoning] | GamePoster | Game News | 0 | 07-30-2008 01:51 PM |
| Sony Expected To Move Forward With In-Game Ad Deal [Business] | GamePoster | Game News | 0 | 06-04-2008 06:13 AM |